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Dell:
yay: tivo 80M for $30
nay: to get the rebate to get it that low it has to be activated (was gonna hack at it, or give it away, or…)
yay: shipped quickly
nay: shipped so quickly there was no time to cancel order
yay: said they would make sure they intervened so it wouldn’t get here
nay: it did, and while I wasn’t here to reject it
nay: they refused to send UPS to pick it up but told me I had to go to the UPS store 17 miles away
nay: when I got to the UPS store they said it wasn’t in their system (Dell said to wait 24-36 REAL hours, specifically asked if it was business hours and they said no)
nay: Had to PAY to send it
yay: (UPS Store) guy gave me a 10% discount
yay: Dell, without argument, agreed to send me a check for full amount it cost me to mail it.

Troyer Farms:
yay: yummy potato chips
nay: seems they shipped at least 2 bags with only half their advertised weight
yay: responded to email within a day or two, just asked for a number off the bag and amount paid (no receipts or anything)
yay: VERY quickly sent CASH refund!!!!

Troyer Farms rocks! Dell…sorta. Not so much. Sometimes. Last call good.

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